Many companies are poorly prepared in the event of IT and telecoms problems. Here, Dominic List who owns IT and Telecoms solutions company Comtact, gives his simple tips that all companies should adhere to in order to ensure that they are fully prepared in the event of a blackout…
Ensure you have a UPS (Uninterruptable Power Supply) on all your main servers and telephone system, this will ensure that in power outages you won’t lose vital data
Take a resilient phone line solution to ensure you don’t lose your business telephones in case of an exchange or network failure
Ensure you back up your data off site. If you’re still using tape, when was the last time you checked it and where do you keep them?
Develop a strategy for working at home in case of fire, flood or other incident in your office.
A back up internet circuit from another provider should be used to keep your office connected in the event of a line or ISP failure
Ensure your website is secure and backed up in case of ISP issues
Do some research on offices locally where you could recover your business to in the event of a local disaster in your office area
Look at hosting your data in a secure data centre, this could be done whilst virtualising your servers which could save you money
Non-geographic numbers are not tied to a local exchange and can be re-routed quickly in the event of a telephone line or system issue
Ensure that you have maintenance contracts on any critical items like telephone systems, main servers and network switches
If you have redundant equipment configured as standby, make sure it’s plugged in and configured correctly before you need it
Have a plan in place. Think of all the possible scenarios and how you would deal with them, then try them out