Michelle Dewberry: failing to evolve your business is planning to fail

Gone are the days when we could all set our watches by the clatter of the letterbox. The reality now is that despite the rising cost of mail, the service that was once at the core of British industry is now a thing of the past. The recent postal strikes have cost UK businesses an estimated £1.25 billion, money that companies can ill afford during the country’s longest recession. Whether you are a sole trader, an SME or a company who employs hundreds of staff, each and every one of us has been affected by it.

Royal Mail hit business hard with strikes

The recent strike action over pay and jobs at the Royal Mail is likely to cost the economy over £1 billion and many smaller businesses will bear the brunt.

The reason for the dispute centres on a pay and flexible working deal made in 2007, and which has since unraveled. The union wants reassurances over job security while the Royal Mail wants more flexible hours alongside more automated processes.