Not all small business owners are natural sales people, so when it comes to cold calling it can be a bit daunting to some. In this article, Andy Preston gives some top tips on how call centre agents can increase their effectiveness in selling over the phone.
Although we have been officially out of the recession for quite some time now times still seem tough. Here are five tips on how to get yourself in the best position and maximise the opportunities that will come your way this New Year.
When green energy millionaire Dale Vince divorced 21 years ago, little did he think that his ex-wife would drag him through the courts to claim a £2 million share of his fortune.
The office Christmas party is a great opportunity to reward staff for their hard work throughout the year and boost morale. It also provides an occasion for staff and managers to bond and mix in a relaxed setting away from the office. However, it can also be a source of pitfalls for the ill prepared employer. Here’s my quick-fire advice on making the most of your Christmas party and avoiding a legal hangover once it is over.
2013 was an interesting year for many salespeople and business owners I’ve been speaking with. Whilst some had a successful year, many others were grateful for making the sales they did, and some were grateful to make it through the year. There are some interesting lessons in terms of sales and sales tactics, things we should all learn from whether we’re a salesperson, sales manager, director or business owner, so follow the tips below and watch your sales soar in 2014!
Preparation is one of the keys to sales success, especially for face-to-face appointments. It should be one of the main focuses when it comes to winning new business, however, more often than not, I find that lots of people are still doing the wrong sort of preparation!
It was nice to hear direct from the Prime Minister that the way most of us in the business community go about things is not just part of the solution to the economic blip of the past five years, but the antidote.
As an ex-professional buyer, negotiation is always an interesting topic for me. Whenever I’m working with salespeople or business owners, they often fail to get the price for their products or services that they wanted – and often get even less than they deserve for their offering.
There has been a lot of drawing of breath today over the Taxpayers’ Alliance’s view that benefit claimants should be forced to work for their money. Sounds like a lot of common sense to me.
When drilling down your business strategy, it’s effective to unearth the key strategic questions to keep your business focused.
Every armchair wannabe investor’s favourite TV show is back on our screens. Dragons’ Den returned on BBC Two last night, with a few tweaks to the format and two new dragons. Interior design guru Kelly Hoppen replaces Hilary Devey, whilst cloud-computing entrepreneur Piers Linney fills Theo Paphitis’ shoes.