Return to sender: The forgotten element of e-commerce

E-commerce businesses focus time and money on providing customers with efficient and flexible delivery options. However, many companies neglect to extend this attention to the return of unwanted goods. Paul Galpin, Managing Director of P2P Mailing, looks at the importance of assessing and managing this vital process.

10 top tips for pitching to investors from equity finance

Raising finance is very difficult and as many are starting the process with a view to driving their businesses forward in this new year, but with banks still unwilling to lend to many we spoke to Guy Rigby, entrepreneur, mentor and now Head of Entrepreneurial Services at Smith & Williamson, the accountancy and investment management group who is an expert on the topic of raising equity finance.