When should you consider colocating, and what questions should you ask of your potential colo partner? Craig Denton, director of specialist Next Connex shows how to make the right moves
As a business starts to grow, it’s crucial that your actions don’t strangle it in its infancy. One of the most common mistakes is Doing Too Much Yourself.
This column, number one in a series of seven, looks at this first mistake and offers some advice.
You love your work – but you can’t stand the person you work with. It’s a struggle to keep you both from bickering, let alone falling into a full-blown, claws-out argument. But you don’t want to give up your job and murder is clearly out of the question! So what can you do?
I’ve lost count of the amount of times someone has called another person ‘lucky’. And that situation happens just as much in sales, as it does in other aspects of life!
There is a worrying tendency that has developed over the years for a level of ‘being promoted to the level of your incompetence’ to become ever more widespread. We’re taking a look at public and motivational speakers and wondering what qualifies us for the title.
Customer service is a crucial way to differentiate your business and increase its robustness to weather out the current economic uncertainties. Rather than just examining best practice, examine and learn from any examples of poor customer service you experience yourself to stimulate improvements in your own business.
Follow these tips to ensure that your business doesn’t get the ‘call me back after Christmas’ objections, and make sure that in January you can still get hold of them!
Websites are no longer simply the online ‘face’ of a business. Customers expect more from a company’s website than a home page. To use an analogy of buying a house, how many people make a purchase based on how attractive they find the outside of a building? Buyers want to be able to enter a home, have a good look around and get a feel of a house, before making a purchase decision
If you don’t actively manage your customer base, you’ll end up diluting your resources for growth. If you want your company to grow you need to decide what sort of clients you want – so how do you pin point those that are worth keeping?