Do Customer’s Respond the way you would Like?

What happens when you ask for directions? You interrupt someone, stopping them from going about their business, yet people are rarely rude. This is because of the way we ask. We will normally say, ‘Excuse Me’ in a slightly deferential way. We continue, ‘I wonder if you can help me? Could you tell me where Bromley Place is?’

25 common characteristics of successful home working entrepreneurs

Regardless of your definition of success, there are, oddly enough, a great number of common characteristics that are shared by successful businesspeople. You can place a tick beside each characteristic that you feel that you possess. This way, you can see how you stack up. Even if you don’t have all of these characteristics, don’t fret. Most can be learned with practice and by developing a winning attitude, especially if you set goals and apply yourself, through strategic planning, to reach those goals in incremental and measurable stages.

The Apprentices 2009 unveiled

The identities of the fifteen contestants taking part in this year’s Apprentice have been revealed.

Eight females and seven males will compete for a job working with multi-millionaire Sir Alan Sugar in the business-based reality show. The series kicks off on March 25 on BBC One.

This year’s hopefuls include a city stockbroker, a teacher, an award-winning restaurant owner and an ex-professional footballer.

working from home

Make working from home…work

Working from home has been a growing trend over the past five years. Now, with people taking redundancy payments and turning their backs on corporate life, it’s set to become even bigger. But before you take the plunge, consider the pros and cons in order to avoid the pitfalls.

“Don’t you watch TV all the time? Or sleep in?” are the two most frequent questions IT entrepreneur Katherine Mellon* gets asked when she reveals she works from home. They’re also the most common misconceptions about this increasingly popular way of working.

Family businesses in strong position to survive downturn

Low-risk approach, long-term view and lower borrowing advantageous in today’s business environment –
UK businesses can learn from adopting elements of the family business model

A new report entitled ‘Family Business: In Safe Hands?’ published today (2nd March) by Barclays Wealth and the Economist Intelligence Unit (EIU), suggests that family businesses have leadership values and particular characteristics which may position them well to ride out the economic downturn.