How to choose the best instant messenger for business?

Instant messaging (IM) is one of the most popular methods of communicating on the Internet. Its main characteristic is real-time and for some people, the method is the best substitute for e-mail, at least until now.

But unlike e-mail, instant messaging is a much faster way of communication. An Instant messenger such as Softros allows instant two-way communication. For many employees, effective messaging can significantly increase their work productivity. They can contact someone and at the same time, they can find out whether the person is available (to communicate) or not.

The IM communication method works both ways and instantly. These two characteristics have proven to be successful in increasing the number of users. But along with the increasing number of users comes the associated security risks, which have also increased. If you actively use online messengers to communicate with your coworkers, then you should be worried. Ignoring security risks will only endanger you and your business. There will always be a risk that your business idea will be hijacked by someone without your knowledge.

The workings of instant messages that you need to know

Instant messaging networks basically connect only two points: client and server. When a user installs an online messaging application, he basically installs a client that is connected to the server. Each application has a different protocol; therefore, independent messaging services cannot be operated. That way, application A users cannot operate with application B users, and vice versa. Each user (and in any application) has a unique identifier- something he wants to communicate to the other person.

First of all, the user does what is called authentication to the server. Every user needs confirmation and once two users are confirmed, they can communicate immediately. For example, Hannah writes her message; that means she instructs (to the messaging client) to send a text message to her interlocutor. The server will receive the instruction and create a new message aimed at the interlocutor.

Most public messengers send each message to the central server before it is forwarded to the recipient of the message, but some chat applications make a direct connection between users after the first message. The presence of a central server ensures that the message sent is actually received by the intended recipient.

Dangers that lurk

No matter how good an IM application is, it’s not really safe from cyber threats. There is always a chance for a hacker or a group to break into the security system of an application. The choice of a secure messaging application should be one of the key factors for every user of the company’s network. For many professionals, online messaging is not really a safe alternative for serious business communication.

Other threats posed by popular messaging apps.

There are “other dangers” posed by instant messaging. This is not related to technical matters but rather changes in behavior caused by the use of instant messaging applications. From various reports that have been conducted on the performance of employees before and after they started using messengers, it can be concluded that intra-office collaboration applications have the potential to actually reduce work productivity. How can this happen?

Some users actually use more popular internet messengers to chat outside work. This is a bad habit that, if not stopped, will damage the overall rhythm of work. If you are a business owner, then you will not want your employees to waste their work time talking about something that has nothing to do with the company’s interests. You need an office communication tool that you can control to ensure there are no talks outside business hours.

How to choose the safest one?

To choose a very secure application, you need to know how most hackers work. They usually work by using online networks, so choosing applications that can work offline is very important. If your company uses an instant messaging application that can work on an offline network, then you can minimize cyber attacks. We have worked for years on instant messaging and came to the conclusion that Softros LAN Messenger is one of the best instant messaging applications for securing business communications.

Why Softros LAN Messenger?

– This application works on a local network; in other words, it does not require an internet connection.

– Every conversation through this application can be controlled by you to ensure that no one is using it outside of work.

– You can install the application on any device you have because the application does not need a dedicated server.

– This application is intended for small and medium businesses and all related data is described through the AES256 algorithm, making it difficult for any hacker.

Instant messaging is very useful for you and your business, but make sure you choose the right and safe instant messaging application. Download and try a local messaging application for your business communication.